Whether you're looking to buy or service a new or used Holden, Nissan, Honda, Suzuki, Kia or Hyundai, Westpoint Autos is able to provide the ultimate purchasing and aftercare service.
As the Western Suburbs premium selection for new and used Holden, Nissan, Honda, Suzuki, Kia and Hyundai vehicles, you can be confident the team at Westpoint Autos Indooroopilly can help you, your family and your business!
Let me give a brief outline of my problem. Five months ago I had my new I20 serviced (initial complementary 1month service) at a westpoint dealership, at which point i was told (quite aggressively) by the counter staff that if i had any "issues" regarding poor service i should tell them IMMEDIATELY because hyundai insists upon only the highest quality customer service so i CANNOT put anything but full marks on their survey (a statement I'm sorry to say, i now find a little ironic). But hey, so far the service was fine.
Later that week though, i realised my log book was not returned with my car, a minor issue easily fixed, right? In the ensuing months though, i've called westpoint over a dozen times. Each time, after being left on hold for ten minutes or so, i'd be told i'd be called back (which i never was), would have my log book sent to me (also never happened), and lastly that I was required to come in, in my own time to pick up a new book , stamped and presented to me immediately (because looking for my original one was much too hard). So in i went - and still no book!
Today, 5 months after my service, after MANY emails