Detailing at Car Spa AutowashAfter the car wash, there is the option to detail your car, including steam cleaning, window washing, buffing, waxing and polishing. Car Spa Autowash Cafe also cleans the interior of your car and can perform under body detailing. These extra services ensure that your car shines stealing the centre of attention on any road. Your car will appear as an exhibit in a car showroom as you leave looking great and feeling great
First time customer to Car Spa Autowash Cafe. I wanted to make sure my car was washed using quality Meguiar's products. To my surprise when picking up my car it still had dirt and water marks all over the front bumper, front window and mirrors. Even after a second wash by the guys at Car Spa they failed to get the dirt and water marks off.
After asking them to quickly wipe over the dirt I noticed 3 x 10 cm long deep scratches on the roof of my black car. The manager was called over to view the damage. Car spa then 100% denied that it was their fault even though it was clearly done recently as the rubber strip on the roof was still marked which disappeared when wiped with a wet cloth. After arguing with him for 10 minutes they said they could use the scratch remover and buff it out. 20 minutes later I was called over to view the car. I was impressed they managed to get the scratch out and thanked him for repairing it.
AGAIN he was arrogant enough to tell me he was 100% sure they did not scratch the car to which i replied "I don't give a SHIT what you think. The scratch was not there when i came in" (My car is 6 months old and has been washed every three weeks since purchased)
My Girl friends car was also washed after mine. Luckily there were no scratches but there were still water marks on the rear of her car.
They claim their machine uses 100% scratch proof technology. I don't doubt this. However i do believe that they have managed to use a dirty cloth and scratch the car while doing the final clean.
My recommendation for Car Spa is only take your car their if its already clean and don't expect them to take the blame for anything they do.
Quality products used with No quality workmanship.
2)
Review added by David (19-05-2013)
First time customer to Car Spa Autowash Cafe. I wanted to make sure my car was washed using quality Meguiar's products. To my surprise when picking up my car it still had dirt and water marks all over the front bumper, front window and mirrors. Even after a second wash by the guys at Car Spa they failed to get the dirt and water marks off.
After asking them to quickly wipe over the dirt I noticed 3 x 10 cm long deep scratches on the roof of my black car. The manager was called over to view the damage. Car spa then 100% denied that it was their fault even though it was clearly done recently as the rubber strip on the roof was still marked which disappeared when wiped with a wet cloth. After arguing with him for 10 minutes they said they could use the scratch remover and buff it out. 20 minutes later I was called over to view the car. I was impressed they managed to get the scratch out and thanked him for repairing it.
AGAIN he was arrogant enough to tell me he was 100% sure they did not scratch the car to which i replied "I don't give a SHIT what you think. The scratch was not there when i came in" (My car is 6 months old and has been washed every three weeks since purchased)
My Girl friends car was also washed after mine. Luckily there were no scratches but there were still water marks on the rear of her car.
They claim their machine uses 100% scratch proof technology. I don't doubt this. However i do believe that they have managed to use a dirty cloth and scratch the car while doing the final clean.
My recommendation for Car Spa is only take your car their if its already clean and don't expect them to take the blame for anything they do.
Quality products used with No quality workmanship.
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